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Test results slightly over legal maximum. Article removed from market immediately.
In a test carried out by the ÖKO TEST magazine the long sleeve tunic (article 150028) was found to contain an AZO dye / Benzidine which was slightly over the legal maximum. Instead of the required value of 30 mg/kg, a value of 40 mg/kg was measured. This was not measured in the actual material itself but rather in an application which was sewn on externally so that it was not in direct skin contact.
In order to ensure that our customers enjoy the maximum product safety, we have immediately removed the article in question from the market. Tunics which have already been purchased can, of course, be returned to the store or directly to Street One. The purchase price will be refunded in full.
In order to avoid such cases in the future we have already instigated comprehensive steps to increase our product quality even further. We have increased our quality control intensity and frequency with which we test our products. From now on we will be spot checking twice as much as before. We have also improved test methods and we now test applications such as ribbons, piping, and pendants even before processing.
We regret this incident greatly and would like to express our sincere apologies to our customers, business partners, and employees. |
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FAQ |
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Is the product dangerous to the health? |
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The test value measured by ÖkoTest is only slightly above the legal limit – instead of the required
30 mg/kg, 40 mg/kg was measured. The slightly exceeded limit was not measured on the cloth itself, but rather on an application sewed onto the outside of the tunica, which has no direct contact to the skin.
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Are further Street One items affected? |
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No. This is an exceptional case. Our high production standards and regular quality controls mean that one can wear our products without hesitation.
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Have the articles already been removed from the market? |
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Yes, in order to guarantee our customers the highest amount of protection possible, we immediately removed all the articles from the market.
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How and where can one return the item? |
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All Street One retailers are informed about the situation; they will take the item back, and give a full refund of the purchase price – if necessary also without a receipt. Return and refund is also possible directly at Street One.
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How do I get my money back? |
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You receive a refund at the retailer. If you send the item directly to Street One, we will make a bank transfer. Please inform us of your bank details for this purpose.
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How does Street One test the quality of the products? |
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The basic principle of our company culture is responsible textile manufacturing. Fair and contemporary working conditions (code of ethics) and environmental protection are significant criteria for us in the choice of suppliers. The compliance with our standards is checked regularly and comprehensively on-site by the designers and by one of the leading independent researching institutes in Switzerland.
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What will Street One do in the future to avoid such events? |
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In order to avoid such events in the future, we have taken far-reaching internal steps for even better quality control. We have significantly increased the frequency of our controls with which we completely check the characteristics of the products. Effective immediately we are testing twice as many random samples. We have also enhanced the test methods. Now we test application such as ribbons, piping and pendants even before they are processed.
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What is Benzidine? |
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Benzidine is a so-called aromatic amine. AZO colours are manufactured on the basis of these amines. The use of these chemicals is regulated by legal limits. At the moment, the legal limit is 30 mg/kg; until 2005, up to 70 mg/kg was allowed for certain fibres.
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What is dispersion yellow 3? |
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Dispersion yellow 3 is a colour that belongs to the dispersion colours. Some of these colours can cause skin allergies. At the moment there is no legal limit for dispersion colours; however there are certain restrictions for their use in the German Food and Feed Code. |
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For further information, please contact our service team at +49 5136 9773 0 (from 8:00-17:00).
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